Nora handles routine tenant communication across WhatsApp, SMS, and iMessage — automatically, 24/7, without your staff lifting a finger.
AppFolio, Buildium, and similar tools handle records, workflows, and portals. But tenant communication still happens in WhatsApp, SMS, and iMessage. Nora closes that gap.
Not for solo landlords. Not for enterprise giants. For the lean, busy agency caught between spreadsheets and software that doesn't quite fit.
You are losing hours every day to tenant communication that your software was never designed to handle. Nora gives that time back.
You are the one holding together messages, follow-up, and internal handoffs. Nora handles the repeatable parts so you can focus on the complex ones.
You want more units without hiring another admin just to keep up with message volume. Nora is how you scale the communication layer without scaling headcount.
Messages get captured, logged, and routed instead of sitting unanswered in a thread overnight.
More units do not have to mean more communication chaos. Nora absorbs the volume as you grow.
Urgent issues get surfaced immediately. Routine questions go into the right workflow without interrupting you.
Messages, actions, and follow-up stay visible when maintenance issues or disputes come up later.
Instead of opening the day in triage, your team starts with a summary and a clean queue — not a backlog.
No portal. No app download. No tenant behaviour change.
Nora works inside WhatsApp, SMS, and iMessage — where tenants already communicate.
Maintenance issues, rent questions, onboarding requests, and urgent items get identified and routed.
Nora responds professionally, logs activity, and moves the process forward — 24/7.
Your team steps in when judgment or urgent action is genuinely needed.
Messages, actions, and follow-up stay visible and organised for your whole team.
Good. Nora is not a replacement. AppFolio handles your records, workflows, and reporting. Nora handles the conversation layer — the tenant messages that happen outside your portal. They work alongside each other.
Nora is built for structured workflows with full logging, visibility, and escalation built in. When something needs human judgment, it flags for your team immediately. You stay in control of every decision that matters.
That is usually exactly why agencies come to Nora. She is designed to fit into your current operation — not force a full reset. The 30-day pilot is hands-on, low-overhead, and built around your existing channels.
Tenants value fast, clear, reliable communication above all else. Nora handles the routine — the same question answered at 11pm, the receipt confirmation, the maintenance acknowledgement — so your team can be fully present for the moments that actually need a human.
During the pilot, Nora works inside your active channels and supports the workflows you already run. If it is not a fit, you walk away. No charge.
Pricing starts at $597/month after the pilot · Cancel anytime · No per-unit fees
Do tenants need to download an app?
No. Nora works inside WhatsApp, SMS, and iMessage — channels tenants already use. No downloads, no portals, no friction.
Does Nora replace AppFolio or Buildium?
No. Nora works alongside your existing software. Your platform handles records. Nora handles the conversation layer.
How much does Nora cost after the pilot?
Pricing starts at $597/month for agencies managing up to 100 units. No per-unit fees, no contracts, cancel anytime.
What about non-English-speaking tenants?
Nora is English-first with conversational multilingual support for common tenant interactions including Spanish, Mandarin, Arabic, and more.
What if Nora is not the right fit?
Then you stop. The 30-day pilot is completely free with no obligation. If it does not work for your operation, there is no charge and no pressure.
Which agencies is Nora built for?
Independent agencies managing 50–300 residential units with teams of 2–8 people. Not for solo landlords. Not for enterprise operators with thousands of units.